Privacy Policy

1. Information We Collect

When you interact with Prana Properties through our website, contact forms, or services, we collect the following personal information:

• Name: Your full name as provided
• Phone Number: For direct communication and follow-ups
• Email Address: Primary communication channel
• Property Requirements: Information about your real estate needs and preferences
• Technical Data: IP address, browser type, and website usage information

2. How We Use Your Information

Your personal information is used exclusively for:

• Responding to your inquiries and service requests
• Providing property recommendations tailored to your requirements
• Sending updates about new listings and services
• Facilitating property transactions and consultations
• Improving our website functionality and user experience
• Complying with legal and regulatory obligations

3. Data Security and Protection

Prana Properties is committed to protecting your personal data. We implement industry-standard security measures including SSL encryption, secure data storage, and restricted access protocols. However, no online transmission is completely secure, and we cannot guarantee absolute security.

4. No Sale or Misuse of Data

We strictly assure you that your personal data is NEVER sold to third parties or used for purposes other than those stated in this policy. We do not engage in data trading or unauthorized commercial use of your information. Your privacy is our priority.

5. Limited Third-Party Sharing

Your information may be shared with third parties ONLY in these limited circumstances:

• Property Owners/Developers: Only if you express interest in a specific property, and only the relevant details
• Legal Compliance: When required by law or court order
• Service Providers: Only trusted partners who help us deliver services (payment processors, email services)

All third parties are bound by confidentiality agreements and are prohibited from using your data for any other purpose.

6. Cookie Policy

Our website uses cookies to enhance your browsing experience. Cookies may include:

• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Cookies that remain on your device to remember preferences
• Analytics Cookies: To understand how you interact with our website

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

7. User Rights

You have the right to:

• Access Your Data: Request a copy of all personal information we hold about you
• Correct Your Data: Update or correct any inaccurate information
• Delete Your Data: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format

8. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. If you request deletion, we will remove your data within 30 days, except where required by law to retain records.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal information, we will take steps to delete such information and terminate the minor's account.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated to you via email or prominently displayed on our website. Your continued use of our services indicates acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: